Shipping policy

International Delivery

Unfortunately, we do not ship internationally.

Showroom & Warehouse Click & Collect

We are pleased to offer Click & Collect free of charge from each of our showroom and warehouse locations. We will be in touch to confirm when your goods are ready for collection. 

Delivery within New Zealand

We offer free delivery on small lighting and accessories purchased online. Goods in stock will be shipped within 1-3 working days, and you will receive a dispatch confirmation and tracking number. For indent orders on goods not in stock your approximate delivery date will be confirmed by one of our ECC team members 

Furniture, Fragile & Oversized Goods

Our larger items available on our online store will automatically incur shipping charges based on your specified shipping destination. 

ECC Outlet

We offer free delivery on small lighting and accessories purchased through the ECC Online Outlet store. Goods in stock will be shipped within 1-3 working days.