We provide free delivery throughout New Zealand within 2-5 working days. *USM Furniture is excluded from our free shipping*
We provide a 24 hour fully trackable service to your front door from our preferred delivery partners.
All items will be delivered to you in the quickest and most economical way possible.
Collection from our Auckland or Wellington Showroom is welcome and available on all of our products.
Frequently Asked Questions
When will I know when my goods have been dispatched?
You will receive a confirmation e-mail providing details to track your item.
Where is my order sent from?
Your order will be delivered from either our Auckland or Wellington warehouse.
When can I expect to receive my order?
2-5 working days for all courier services. Please allow an extra 1-2 days for rural addresses.
Can my order be delivered outside without a signature?
All of our deliveries must be signed for unless pre-arranged the courier at your own risk.
Can I return a purchase?
For all online purchases, you are able to return your item/s for a refund, exchange or replacement if received damaged within 14 working days.
Please note, you will be responsible for delivery charges associated with returning a non-damaged item.
Can I purchase my item with Laybuy?
We now offer Laybuy for online purchases only. Your order payment will be split over 6 weeks. For full information, please visit www.laybuy.com.